{"id":3049,"date":"2020-08-31T18:16:19","date_gmt":"2020-09-01T01:16:19","guid":{"rendered":"https:\/\/southernoregonbusiness.com\/?p=3049"},"modified":"2020-09-01T09:40:55","modified_gmt":"2020-09-01T16:40:55","slug":"umpqua-bank-releases-nationwide-study-gauging-the-impact-of-covid-19","status":"publish","type":"post","link":"https:\/\/southernoregonbusiness.com\/umpqua-bank-releases-nationwide-study-gauging-the-impact-of-covid-19\/","title":{"rendered":"Umpqua Bank Releases Nationwide Study gauging the impact of COVID-19"},"content":{"rendered":"\n<p>Umpqua Bank | DHM Research&nbsp;<\/p>\n\n\n\n<p>Business Resiliency Survey \u2013 August 2020&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"1024\" data-src=\"https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-764x1024.png\" alt=\"\" class=\"wp-image-3072 lazyload\" data-srcset=\"https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-764x1024.png 764w, https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-224x300.png 224w, https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-768x1030.png 768w, https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM.png 780w\" data-sizes=\"(max-width: 764px) 100vw, 764px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 764px; --smush-placeholder-aspect-ratio: 764\/1024;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"1024\" src=\"https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-764x1024.png\" alt=\"\" class=\"wp-image-3072\" srcset=\"https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-764x1024.png 764w, https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-224x300.png 224w, https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM-768x1030.png 768w, https:\/\/southernoregonbusiness.com\/wp-content\/uploads\/2020\/08\/Screen-Shot-2020-08-31-at-6.37.55-PM.png 780w\" sizes=\"(max-width: 764px) 100vw, 764px\" \/><\/noscript><\/figure>\n\n\n\n<p>Umpqua Bank released its \u201cBusiness Resiliency\u201d survey, a nationwide study gauging the impact of the COVID-19 pandemic on the confidence and future of U.S.-based small and mid-size businesses. More than 1,200 leaders at companies across all industries and geographic regions were surveyed on how their businesses are responding and what they will need in the months ahead to navigate successfully through a once-in-a-lifetime global pandemic event.<\/p>\n\n\n\n<p>\u201cThere\u2019s no denying that the pandemic\u2019s economic impact is deep and continues to be painful for businesses, but there is reason for measured optimism,\u201d said Umpqua Bank President Tory Nixon. \u201cSmall and mid-size businesses are showing resilience and ingenuity in the face of unprecedented disruption and uncertainty. Our research indicates that many have already made strategic pivots that in some cases have made them more competitive, and many more are preparing to pull all the levers at their disposal to emerge healthier, more efficient and better able to serve their customers in the long run.\u201d<\/p>\n\n\n\n<p>Survey participants come from businesses that weathered the initial economic shutdown but face continued uncertainty and are a primary audience for financial assistance through the federal Paycheck Protection Program. They represent a broad cross-section of U.S. enterprises that drive significant job creation and prosperity, including middle market companies with at least $10 million in annual revenue that contribute $6 trillion to the U.S. economy annually and employ 44 million Americans.<\/p>\n\n\n\n<p>Key takeaways from Umpqua\u2019s \u201cBusiness Resiliency\u201d survey include the following:<\/p>\n\n\n\n<p><strong>Investments in tech, automation accelerate to remain competitive<\/strong><\/p>\n\n\n\n<p>Even as a significant majority of mid-size companies delay or cut spending in several areas, including outside vendors, marketing and promotions, hiring and benefits, nearly 5 in 10 have increased spending on technology, digital transformation or automation. More than 80% of businesses have already begun automating or plan to automate tasks previously performed by workers, and 76% are exploring ways to digitize the customer experience. Though smaller businesses are less likely to have concrete plans to make these shifts, moving toward automation and digital customer experience still rank as two of the top priorities for 30% and 46% of small businesses, respectively.<\/p>\n\n\n\n<p><strong>Companies are making strategic shifts and pivots to adapt and reinvent their business<\/strong><\/p>\n\n\n\n<p>Mid-size companies in particular are making significant changes to lines of products and services, with 75% reporting they have or plan to do so. Thirty percent of small businesses report a similar strategic shift. Nearly 80% of mid-size companies have already (17%) or are likely to makes changes to their pricing model (61%).<\/p>\n\n\n\n<p><strong>Remote work and emphasis on new skills highlight potential of long-term workplace changes<\/strong><\/p>\n\n\n\n<p>The U.S. workforce has experienced significant upheaval in recent months. According to the report, some of the changes could have long-lasting impact. Remote workplace, for example, could be here to stay as nearly 8 in 10 mid-size and almost 50% of small businesses are moving now and planning in the future to allow more employees to work from home. More than 60% of mid-size companies are also likely to replace current employees to add different skillsets, as well as move away from a traditional staffing model in favor of utilizing more contract workers.<\/p>\n\n\n\n<p><strong>Measured 12-month optimism is coupled with planning for expansion<\/strong><\/p>\n\n\n\n<p>Nearly 7 in 10 business expect their revenue to remain stable (40%) or increase (29%) the next year. Another 66% expect their profitability to remain stable (40%) or increase (26%) in the next year. Despite the challenging environment, roughly 70% of mid-size businesses are also thinking about expansion plans, with businesses in the Western U.S. leading all other regions in planning.<\/p>\n\n\n\n<p><strong>Some businesses are stronger today and focused on positive, long-term changes<\/strong><\/p>\n\n\n\n<p>Though businesses, especially manufacturers and retailers, have been negatively impacted by the pandemic, not all businesses have been impacted adversely. Nearly a quarter of businesses report a stronger competitive advantage. Another 41% say they\u2019re adapting and making changes that will make them profitable and competitive long term.<\/p>\n\n\n\n<p>According to Richard Cabrera, Umpqua\u2019s head of corporate &amp; commercial banking, there\u2019s tremendous opportunity for financial institutions to continue rising to the occasion following the Paycheck Protection Program by providing tailored solutions that preserve cashflow and create efficiencies necessary to remain competitive in the current and post-COVID economy.<\/p>\n\n\n\n<p>\u201cThe stakes in the current economy are high, and the pandemic is clearly forcing companies to carefully consider key aspects of their business and go-forward strategy,\u201d said Cabrera. \u201cWith the help of experts in banking and other professional services, many small and mid-size enterprises will emerge from this crisis looking and behaving very differently, which likely will contribute to significant shifts in the U.S. economy as a whole.\u201d<\/p>\n\n\n\n<p><strong>Survey Methodology<\/strong><\/p>\n\n\n\n<p>The Umpqua Bank \u201cBusiness Resiliency\u201d report surveyed more than 1,200 decisionmakers at small and mid-size companies across the country. The online survey was conducted in partnership with DHM Research, a public policy and business research firm, and targeted executives at companies with $500,000 to $500 million in annual revenue. The survey has a 2.8% margin of error and was fielded from June 15-July 7, 2020.<\/p>\n\n\n\n<p>Read the full Business Resiliency Survey report at https:\/\/www.umpquabank.com\/soar\/business-resiliency-survey-report\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Umpqua Bank | DHM Research&nbsp; Business Resiliency Survey \u2013 August 2020&nbsp; Umpqua Bank released its \u201cBusiness Resiliency\u201d survey, a nationwide study gauging the impact of the COVID-19 pandemic on the confidence and future of U.S.-based small and mid-size businesses. More than 1,200 leaders at companies across all industries and geographic regions were surveyed on how&hellip;<\/p>\n","protected":false},"author":26,"featured_media":3072,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_wp_rev_ctl_limit":""},"categories":[87,18],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Umpqua Bank Releases Nationwide Study gauging the impact of COVID-19 - Southern Oregon Business Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southernoregonbusiness.com\/umpqua-bank-releases-nationwide-study-gauging-the-impact-of-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Umpqua Bank Releases Nationwide Study gauging the impact of COVID-19 - Southern Oregon Business Journal\" \/>\n<meta property=\"og:description\" content=\"Umpqua Bank | DHM Research&nbsp; Business Resiliency Survey \u2013 August 2020&nbsp; Umpqua Bank released its \u201cBusiness Resiliency\u201d survey, a nationwide study gauging the impact of the COVID-19 pandemic on the confidence and future of U.S.-based small and mid-size businesses. 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