Lane County Public Health Opens Call Center and Joint Information Center in Response to COVID-19 Concerns


Contact: 541-682-1390 or email corona-info@lanecountyor.gov
Lane County has opened a call center beginning March 10, 2020 at 9:00 a.m. to answer community questions regarding the Novel Coronavirus, also known as COVID-19. The call center, which can be reached by calling 541-682-1380, is part of the Joint Information Center (JIC) established on March 9, 2020 by Lane County Health & Human Services to get the most accurate information out to community members. 
While Lane County still does not have any positive cases of COVID-19 at this time, the call center will provide community members a way to access up-to-date information. 
The call center will be staffed by Lane County Health and Human Services employees, and will be available Monday through Friday from 9:00 a.m. to 4:00 p.m. for non-emergency inquiries related to COVID-19. Community members experiencing an emergency medical event are asked to call 9-1-1.
More Information Here
For consistent, clear, and up-to-date information on COVID-19, visit the Oregon Health Authority website; you can sign up for updates, and download posters with prevention tips and other resources. Health officials continue to investigate as they urge good hand hygiene, covering coughs and staying home if you are sick.
Fact Sheet (OHA)
OHA Prevention Tips (English)
OHA Prevention Tips (Spanish)

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